
For the first time ever, I took part this morning in the "Tiger" experience. I'd had fears about going with them due to bad stories and their reputation for being very "tight" on a lot of their criteria. Was it all a media beat-up? I was soon to find out.
I got to the airport nice and early, just in case they decided to close the gate a bit early, and walked straight up to one of their counters. They had 3 counters, running,
"Hobart"
"Melbourne"
"All Flights"
I decided to line up in the "Melbourne" queue (because I was going to Melbourne). After a few people checked in, confusion broke out as we all were apparently in the wrong lines, plus they weren't taking Hobart passengers in the "All Flights" queue. We rearranged ourselves and got in the right queues. I got served pretty well, but was a tad surprised that they weighed hand luggage. Each to their own though.
I went and got some food and a paper and headed to the gate with plenty of time to spare. I sat for a while and then heard them call out a "final call" for all passengers going to Melbourne. Bewildered, I joined the small line, only to discover this was for an earlier Melbourne flight. I sat back down again and time started to get close to our departure time. A voiceover then came advising we'd be boarding in 45min, which turned into an hour. I wandered around, looked through the bookstore, then headed back to the gate.
Once onbaord, I sat down, got comfy and pulled out my magazine. I then heard some loud talking going on, which sounded like a couple of blokes mucking around. Turns out 2 guys were feuding because an older man born in a different country had reclined his chair, which squashed the younger guy, who said he "had long legs", to which the older guy replied "that's not my problem". The older guy then went on a rant, to which the young guy replied "we'll sort this out in Melbourne". Cool, a fight on the tarmac! The flight attendant attended to the matter and just asked the younger guy to swap seats with his partner. All was soon sorted and we were on our way.
We made up some time in the air, but landed an hour and a bit late. Annoying. Also annoying is the long walk from the tarmac to the terminal, but I guess you can't have your cake and eat it too. By the way, the young guy with the apparent long legs was the same height as me. Lame.
In summary, delays happen on all airlines, but not a great first experience with the new kid on the aviation block. Will try and avoid them in the future.
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